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workplace Archives - SourceMatch

Diversity inclusion Infographic

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Creating a diverse workplace definitely pays off. These recruitment statistics show that the top reasons companies focus on creating a diverse workplace are statistically connected to the benefits that come with it. Firstly, diversity improves company culture as reported by 78% of respondents. Secondly, it improves company performance at least according to 62% of the surveyed lot. And thirdly, a percentage of 49 of respondents said they incorporate diversity in their business so they can be more relatable to their clients.

Business leaders might want to better relate to customers because of the benefits it brings. McKinsey’s research on the link between company financial performance and ethnic, cultural, and gender diversity finds that companies in the top quartile for gender or racial and ethnic diversity are more likely to have financial returns above their national industry medians. In this case, some might want to look into ways of integrating into their organization people with different cultural backgrounds that would match the cultural dimensions of the business clientele. With regards to improving company performance, the same study pointed out that diversity is a competitive differentiator that is shifting market share toward more diverse companies. The analysis of the data revealed a positive relationship between financial performance and greater diversity in leadership. The reason for this might be because the more diverse a company is the better it is to improve employee satisfaction and thus decision making.

In conclusion, although improving organizational culture through variety might be difficult, it is well worth it. It might be hard to achieve a cohesive one direction oriented group with people from different cultural and ethnic backgrounds because of unconscious bias, but companies that manage to do it are also able to achieve a global mindset and cultural fluency which in turn translates into higher profit.

Source: https://www.talentnow.com/recruitment-statistics-2018-trends-insights-hiring-talented-candidates/

Common causes of inefficiency at the workplace

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There are books written about the subject, but we will only touch on 4 that we believe have the most negative impact on workplace efficiency:

A disconnect between cause and effect, work and outcome.

We tend to “give work” to our teams and expect them to understand the effect it will have on the organization down the line. However, when we tie outcome to work/input, it helps people understand the value of their work in the final product or service and give them a sense of urgency and importance. It can easily be explained by asking one simple question: “what would happen to the product/service if you stopped doing what you’re doing?”

Lack of clarity regarding how responsibility is assigned

Have you ever had to complain about something and were passed on to the next “representative” for a solution, or told that “it’s out of our hands?” That’s what lack of clarity regarding responsibility looks like. In an organization where people have no idea who is responsible for what, or even worse, know they are responsible but they will pass it on anyhow, inefficiency reins!
Responsibility needs to be assigned to people in the organization to the extent of roles – i.e. if someone is responsible to deliver a service and misses a deadline, then that’s their responsibility entirely. If they miss it twice, then it’s the manager’s. If the manager doesn’t feel compelled to address the issue, neither will their report.
Assign responsibility and hold people accountable for the quality of their work!

Nepotism – it doesn’t matter how well I do, if I’m not among the preferred

Unfortunately, there are still businesses that are run through nepotism. That is a gross favoritism towards people who are close to a decision maker, someone of influence or importance in the company. It’s one of the common causes of inefficiency because people all of a sudden compare their work, results and reward to the work, results and rewards of those being favored.

Any organization that doesn’t quantify and award effort according to clear criteria will suffer from inefficiency at the workplace.

Deficiency in communication

Perhaps the most widespread of the causes of workplace inefficiency is a lack or poor quality in communication. It will affect people’s capacity to quantify how well they are doing, understanding of whether their efforts have any impact, and to act in due time to have any positive impact. It also causes frustration with the people a company needs to care about most (disclosure: not nepotism!) – those who want to work, be in time, have good results and want their job to be rewarding. 

All of these have deep roots in leadership but ultimately trace back to an organization’s mission, culture, and values.

 

Photo credit: NeONBRAND on Unsplash