Health & Human Services

Company

The Texas Department of Family and Protective Services (DFPS) works with communities to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation. It also works to protect the health and safety of children in daycare, as well as foster care and other types of 24-hour care. It does this through investigations, services and referrals, regulation, and prevention programs.

Challenges

Develop and administer a recruiting process that is objective, handles vast numbers of applications throughout the State of Texas and applies strong selection criteria.

Solution

SourceMatch has developed a complex and intelligent recruiting workflow that ensured:
1. all candidate applications would be granted the same attention;
2. make the applicants’s selection process seamless through steb by step guidance, timed reminders to complete assessments and confirmations of completion;
3. a process that would allow validated testing of different skills areas;
4. present candidate qualifications, candidates results and critical information in an one-page SMART report.

Results

SourceMatch has been a trusted Recruiting Proceess Outsource partner to DFPS for many years, processing more than 150,000 applications per year in an objective and timely manner, and in a format that makes the Hiring Manager’s recruiting decision significantly easier.

Industry

Health & Human Services

Function

Social Work

Seniority Level

Entry, Mid-level