Here’s a look at the habits of successful recruiters, in a time when the war for talent has become a reality for most organizations.
1. Keep Your Confidence and Persistence
Recruiting has its highs and lows. Staying confident and persistent can help you when things seem to slow down. It’s important to remember that a “no” now, could turn into a “yes” later. Don’t get discouraged, just shake it off and keep going with a smile. It’s not about you, it’s about a million other things that could be going on with your future client or candidate. Maybe there are personal things that put them in a bad mood. Maybe the workload is very busy right now. Keep calm, confident, and persistent, and you may have a future client or candidate. It’s important to check back, even if they said “no,” because time can change a lot.
2. Stay Proactive and Positive
In recruiting, you will need to do your research to stay proactive and be successful in the long-term game. What big changes have occurred in the recruiting world? The economy? Your clients’ businesses? By discussing and researching current trends, you can stay up to date with any changes. Staying positive despite the ongoing change demonstrates your ability to maneuver through obstacles, which will make you look great to potential clients. A smile and a positive attitude will go a long way!
3. Organizing Your Recruiting
It’s very beneficial to organize your contact list of clients and candidates. Using Excel or Google sheets is a good start. There are also specific sites that allow you to sign up for an account which will keep track of that data for you. For instance, when you send an email, some applicant tracking or customer relationship management systems keep track of who and when you sent it, allowing that legwork to be taken care of. It can remind you to follow up with potential clients or potential candidates. Do you use Google calendar or Calendly? Those are a few ways to keep track of meetings and appointments. There are numerous sites or software applications that can help you stay organized. In recruiting, it’s important to stay professional and organized with your time.
4. Knowledge of Clients and Candidates (and their needs)
Are you up to date with your clients and the current candidate pool? Staying up to date with your clients’ needs means keeping in contact with them, checking in on a regular basis, and finding out about any new workplace cultural norms. Have they adopted any new norms or are there any issues with employee retention? How can we help our clients solve those problems (if any)? Offering to listen to your clients’ needs shows that you respect and care about their business. Staying up to date with the current candidate pool means knowing what candidates are demanding in regards to the workplace and pay. How competitive are their skills in regards to the pay they are looking for?
5. Consistency of Building Relationships and Referrals
Building and adding clients to your base helps your company’s recruiting service. By constantly looking for potential clients and referrals, you create future clients and more revenue. It’s important to make time for relationship building. Have you reached out to new clients and offered to take them coffee or out to lunch? What about your current clients? It doesn’t hurt to take them out or send a nice gift to the staff. Those small gestures pay off big time when they share your business as a referral.
6. Communication, Empathy and Listening Skills
Being able to actively converse and listen during a conversation, is a great skill to hone. By asking questions and listening to your client, you build a relationship. It’s known that people who are interested in others create a bond and relationship by allowing the other to share information. People feel connected to others, the more they are allowed to talk about things that relate to them. Actively listening empathetically, is actually a skill that will benefit your relationships. Rather than just glaring over when someone is talking; smile, nod, and show interest. Let the other person finish his or her thought or say “excuse me” if you need a turn to speak. You can add to what the other person has said and show that you listened, as well. This makes the other person feel cared for and important.
7. Current Trends / Technology
Staying up to date with the current recruiting trends and technology will boost your know-how and relevance. What AI is available and what can it do to help with recruiting? What about the current recruiting trends? Which companies are struggling to find employees and what jobs are hot right now, and need to be filled asap? What are candidates looking for and what are companies looking for? LinkedIn is a great resource for learning about current trends with both businesses and candidates. Other popular recruiting resources are listed here. Recruiting is an ever-evolving process, so it’s important to stay in the loop!
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Being a successful recruiter can require a lot of know-how and practice. By keeping your confidence and persistence, staying proactive and positive, organizing your recruiting, having knowledge of clients and candidates (and their needs), staying consistent with building relationships and referrals, developing communication, empathy and listening skills, and keeping up with current trends / technology, you will build a successful recruiting career.
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